Managing Quality in Americas Most Admired Companies Jay W. Spechler

ISBN: 9780898061185

Published: April 1st 1993

Hardcover

422 pages


Description

Managing Quality in Americas Most Admired Companies  by  Jay W. Spechler

Managing Quality in Americas Most Admired Companies by Jay W. Spechler
April 1st 1993 | Hardcover | PDF, EPUB, FB2, DjVu, AUDIO, mp3, ZIP | 422 pages | ISBN: 9780898061185 | 6.65 Mb

What are Americas leading companies doing to excel in quality? Jay Spechler provides the answer through case studies of how over 30 leading companies-including Xerox, Federal Express, Whirlpool, Marriott, New York Life, 3M, Knight-Ridder, andMoreWhat are Americas leading companies doing to excel in quality?

Jay Spechler provides the answer through case studies of how over 30 leading companies-including Xerox, Federal Express, Whirlpool, Marriott, New York Life, 3M, Knight-Ridder, and Kmart-have put quality management into practice in their organizations.



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